Focus & WFC

The sky’s the limit for WFC

The World Freight Company (WFC) has the planet’s largest portfolio of air-cargo capacity General Sales and Service Agents (GSSAs). With over 300 global entities – all constantly growing organically and through mergers and acquisitions – they needed their systems to start working together. Fast.

The beauty of harmonization

Focus Enterprise Solutions recommended WFC to use Dynamics 365 Finance. All things considered, it was the best match for their situation now and in the future.

After some initial testing, it was decided that a core template implementation was needed. Once this was defined, 15 primary users were trained in how to use it. Their initial feedback was positive, and there are now 210 WFC entities in 60 countries using Dynamics 365 Finance.

“Focus Enterprise Solutions can incorporate Microsoft’s best practices into all implementation projects without causing frustration or making people nervous. The best practices were seamlessly translated into our own corporate culture.”

Titus Hientzsch
Group CTO, WFC
Extended expertise

Next up, Focus Enterprise Solutions added Extended Banking into the mix. This empowers all WFC companies to easily streamline payments in Dynamics 365 Finance. Transactions are read, analyzed, and processed without anyone needing to lift a finger.

For system updates, Focus Enterprise Solutions suggested using RSAT (Regression Suite Automation Tool), which will also save WFC a lot of time in the long run. Thanks to RSAT, they now only need to spend one week testing for each release, instead of three like before. More impressively still, all of these innovations were implemented without exceeding the budget.


The partnership doesn’t end there

“Our collaboration with Focus Enterprise Solutions is a real partnership for the future”, says Titus Hientzch, WFC’s Group CEO. “They’ve proven their commitment to us and we’ve always been able to discuss everything with them. Whenever we came across bottlenecks with the potential to become more serious, we could always flag them. Focus Enterprise Solutions has a fantastic team and we’d be delighted to work with them again.”

You can read the whole case study here.

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